Privacy policy

Privacy & Cookie Policy

At ANMA, your privacy is our priority. We are committed to ensuring the
highest standards of data protection in accordance with the General Data
Protection Regulation (GDPR) and applicable privacy laws.

1. Information We Collect

We collect personal data that is necessary for us to provide our services,
including:

•  Contact details: such as your name, email address, phone number,
  and billing/shipping address.
• Payment details: processing orders (credit card or PayPal
  information).
•  User interactions: such as website usage and preferences, tracked
  via cookies.

2. How We Use Your Data

Your personal data is used for the following purposes:

• To process orders and fulfill contracts.
  
• To communicate with you about your orders, shipments, and customer
  service requests. 
• To send marketing communications (with your consent).
  
• To improve our website and customer experience through website
  analytics and cookies.

3. Legal Basis for Processing Your Data

Under the GDPR, we process your personal data based on the following legal
grounds:

• Consent: When you subscribe to our newsletter or opt-in for marketing
  communications.
• Contractual necessity: To process orders and fulfill our commitments to you.
  
• Legitimate interest: For administrative purposes and improving our
  website experience.
  
• Legal obligations: If required by law, such as for fraud prevention.

4. Data Retention

We will retain your personal data for as long as necessary to fulfill the
purposes for which it was collected or to comply with legal requirements. After
this period, your data will be securely deleted.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold
  about you.
• Right to Rectification: You can request that any incorrect or
  incomplete data be corrected.
  
• Right to Erasure (Right to be Forgotten): You can request that we
  delete your personal data, subject to certain exceptions.
  
• Right to Restrict Processing: You can request that we limit the
  processing of your data under certain circumstances.
  
• Right to Object: You can object to the processing of your personal
  data in certain situations.
  
• Right to Data Portability: You can request that we transfer your data
  to another service provider in a structured, machine-readable format.
  
• Right to Withdraw Consent: You can withdraw your consent for
  processing at any time.
  

To exercise any of these rights, please contact us at
info@anmajewellery.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience
on our website, analyze website usage, and personalize content. By using our
website, you consent to the use of cookies in accordance with this policy.
You can control cookies through your browser settings and disable them,
though this may affect your ability to use certain features of the site.

7. Third-Party Disclosure

We do not share your personal data with third parties unless necessary to
fulfill our contractual obligations (e.g., delivery services, payment processors),
or where required by law.

8. Security of Your Data

We use appropriate technical and organizational measures to safeguard your
personal data from unauthorized access, alteration, or destruction.

9. Contact Information

If you have any questions about this Privacy and Cookie Policy or wish to
exercise any of your rights, please contact us at:

•  Email: info@anmajewellery.com
  
•  Postal Address: Apolonos 12, Athens, 10557, Greece